Privacy Policy of HiHlo

Last updated: May 29, 2025

We are HiHlo, a creative social platform for creators to share their stories, connect with audiences, and grow their brand. This privacy policy outlines how we collect, use, and protect your personal information when you use our services.

You can contact us at support@hihlo.com.

Table of Contents

• Introduction
• Contact Information
• Types of Data Collected
• Mode and Place of Processing Personal Data
• Detailed Information on the Processing of Personal Data
• Further Information
• Your Rights Based on the General Data Protection Regulation (GDPR)
• Further Information if You Reside in Switzerland
• Further Information if You Reside in Brazil
• Further Information if You Reside in California
• Further Information if You Reside in Virginia
• Further Information if You Reside in Colorado
• Further Information if You Reside in Connecticut
• Further Information if You Reside in Utah
• Additional Information About Data Collection and Processing
• Definitions and Legal References

Introduction

This document explains how HiHlo collects, uses, and protects your personal data to provide a seamless experience for creators and users on our platform.

What is personal data? Personal data refers to information that can identify you directly or indirectly, such as your first name, last name, email address, profile information, usage data, and device information.

Contact Information

Address: 123 Creator Street, Innovation City, CA 90210, USA

Email: support@hihlo.com

Phone: +1-800-555-1234

Types of Data Collected

We collect the following types of personal data, either directly or through third parties:

• First name
• Last name
• Email address
• Profile information (bio, profile picture, cover image)
• Usage data (e.g., posts, likes, comments, session duration)
• Trackers (e.g., cookies)

Usage data is collected automatically when you use HiHlo. All data requested by HiHlo is mandatory unless specified otherwise, as it is necessary to provide our services. If some data is optional, you may choose not to provide it without affecting the availability of our services.

Any use of cookies or other tracking tools by HiHlo or third-party services serves the purpose of providing the service you require, as described in this policy.

Mode and Place of Processing Personal Data

Methods of Processing

We take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your data. Processing is carried out using computers and IT tools, following strict organizational procedures.

In some cases, your data may be accessible to our team members (e.g., administration, marketing, or legal teams) or external parties (e.g., third-party service providers like Google Analytics) appointed as data processors. You can request an updated list of these parties by contacting us.

Place

Data is processed at our operating offices in the USA and other locations where our service providers are based. Depending on your location, data may be transferred internationally. You can learn more about data transfers in the relevant sections below.

Retention Time

We retain your data for as long as necessary for the purposes outlined in this policy, or longer if required by law or based on your consent.

Detailed Information on the Processing of Personal Data

Your data is collected to provide our services, comply with legal obligations, protect our rights, and enhance your experience on HiHlo. Below are the specific purposes:

Analytics

We use Google Analytics to monitor and analyze web traffic and user behavior. Personal data processed: Trackers, Usage data. Place of processing: United States. Privacy Policy. Opt-out link.

Displaying Content from External Platforms

We use Google Fonts to display typefaces. Personal data processed: Trackers, Usage data. Place of processing: United States. Privacy Policy. Opt-out link.

Contacting You

Our contact form collects your data to respond to your inquiries. Personal data processed: First name, Last name, Email address.

Creator Insights

HiHlo Creator Insights uses data to provide analytics on post performance and audience demographics. Personal data processed: Usage data, Profile information.

Live Sessions and Community Features

We process data to enable live sessions, group creation, and community engagement features. Personal data processed: Usage data, Profile information.

Monetization Features

For features like fan subscriptions, tips, and sponsored posts, we process payment-related data. Personal data processed: Email address, Payment information (processed via third-party payment providers).

Further Information

Legal Basis of Processing

We may process your data if:

• You have given consent for specific purposes;
• It is necessary for a contract with you;
• It is required to comply with a legal obligation;
• It is necessary for our legitimate interests (e.g., improving our services), provided your rights do not override these interests.

Data Retention

We keep your data for:

• Contractual purposes: Until the contract is fulfilled;
• Legitimate interests: As long as needed for those purposes;
• Consent-based processing: Until you withdraw consent;
• Legal obligations: As required by law.

After the retention period, your data will be deleted, and rights like access or erasure cannot be enforced.

Your Rights Based on the General Data Protection Regulation (GDPR)

If you are in the EU, you have the right to:

• Withdraw consent at any time;
• Object to processing (e.g., for direct marketing);
• Access, rectify, or delete your data;
• Restrict processing or request data portability;
• Lodge a complaint with a data protection authority;
• Learn about data transfers and security measures.

Contact us at support@hihlo.com to exercise these rights. Requests are free and will be answered promptly.

Further Information if You Reside in Switzerland

This section applies if you reside in Switzerland, per the Swiss Federal Act on Data Protection.

You have the right to:

• Access your personal data;
• Object to processing or request deletion;
• Request data portability;
• Correct inaccurate data.

Contact us at support@hihlo.com to exercise these rights.

Further Information if You Reside in Brazil

This section applies if you reside in Brazil, per the Lei Geral de Proteção de Dados (LGPD).

Legal Basis for Processing

We process your data based on:

• Your consent;
• Legal or regulatory obligations;
• Contractual necessity;
• Legitimate interests, provided your rights do not override them.

Your Brazilian Privacy Rights

You have the right to:

• Confirm we process your data;
• Access or rectify your data;
• Request deletion or anonymization;
• Obtain data portability;
• Revoke consent;
• Lodge a complaint with the ANPD.

Contact us at support@hihlo.com to exercise these rights. We will respond within 15 days for access requests or immediately for other requests, unless compliance is impossible.

Further Information if You Reside in California

This section applies if you reside in California, per the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

We collect:

• Identifiers (e.g., name, email);
• Internet activity information (e.g., usage data).

We do not collect sensitive personal information.

Purposes of Processing

We use your data for business purposes (e.g., providing services) and commercial purposes (e.g., analytics). We do not use it for unexpected purposes without your consent.

Sale or Sharing of Personal Information

We may share your data with third parties like Google Analytics, which may constitute a "sale" or "sharing" under the CCPA. You can opt out by contacting us or using the Global Privacy Control (GPC) signal.

Your California Privacy Rights

You have the right to:

• Know what data we collect and share;
• Request deletion of your data;
• Correct inaccurate data;
• Opt out of data sales or sharing;
• Not be discriminated against for exercising your rights.

Contact us at support@hihlo.com to exercise these rights. We will respond within 45 days, or up to 90 days if more time is needed.

Further Information if You Reside in Virginia

This section applies if you reside in Virginia, per the Virginia Consumer Data Protection Act (VCDPA).

Categories of Personal Data Collected

We collect identifiers and internet information. We do not collect sensitive data.

Sale of Personal Data

Our use of analytics tools may be considered a sale under the VCDPA. You can opt out by contacting us.

Your Virginia Privacy Rights

You have the right to:

• Access your data;
• Correct inaccuracies;
• Request deletion;
• Obtain a portable copy;
• Opt out of data sales.

Contact us at support@hihlo.com. We will respond within 45 days, or up to 90 days if more time is needed.

Further Information if You Reside in Colorado

This section applies if you reside in Colorado, per the Colorado Privacy Act (CPA).

Categories of Personal Data Collected

We collect identifiers and internet information. We do not collect sensitive data.

Sale of Personal Data

Our use of analytics tools may be considered a sale under the CPA. You can opt out by contacting us or using the GPC signal.

Your Colorado Privacy Rights

You have the right to:

• Access your data;
• Correct inaccuracies;
• Request deletion;
• Obtain a portable copy;
• Opt out of data sales.

Contact us at support@hihlo.com. We will respond within 45 days, or up to 90 days if more time is needed.

Further Information if You Reside in Connecticut

This section applies if you reside in Connecticut, per the Connecticut Data Privacy Act (CTDPA).

Categories of Personal Data Collected

We collect identifiers and internet information. We do not collect sensitive data.

Sale of Personal Data

Our use of analytics tools may be considered a sale under the CTDPA. You can opt out by contacting us or using the GPC signal.

Your Connecticut Privacy Rights

You have the right to:

• Access your data;
• Correct inaccuracies;
• Request deletion;
• Obtain a portable copy;
• Opt out of data sales.

Contact us at support@hihlo.com. We will respond within 45 days, or up to 90 days if more time is needed.

Further Information if You Reside in Utah

This section applies if you reside in Utah, per the Utah Consumer Privacy Act (UCPA).

Categories of Personal Data Collected

We collect identifiers and internet information. We do not collect sensitive data.

Sale of Personal Data

Our use of analytics tools may be considered a sale under the UCPA. You can opt out by contacting us.

Your Utah Privacy Rights

You have the right to:

• Access your data;
• Request deletion;
• Obtain a portable copy;
• Opt out of data sales.

Contact us at support@hihlo.com. We will respond within 45 days.

Additional Information About Data Collection and Processing

Legal Action

We may use your data for legal purposes, such as in court or in response to public authority requests.

System Logs and Maintenance

We collect system logs (e.g., IP addresses) for operation and maintenance purposes.

Changes to This Privacy Policy

We may update this policy and will notify you on this page. Check the "Last updated" date for the latest version.

Definitions and Legal References

Personal Data

Any information that can identify you directly or indirectly.

Usage Data

Information collected automatically, such as IP address, browser type, and visit duration.

Cookie

A small set of data stored in your browser to track usage.

Legal Information

This policy complies with multiple legislations, including GDPR, CCPA, and LGPD.